Hmm here is something that caught my eye.. thought i will put up the link here..
Click here for more ...
Well well well.... Whether Boys have higher IQ or not, I think its easier to believe and accept, Boys will Always remain Boys :-p
All in all, there are some times when women are much more superior than men while in some respects, yes, believe it or not ;-) men are simply outstanding!
anyway enjoy reading that article!
Thursday, September 28, 2006
Wednesday, September 20, 2006
Hello This is Ryan,.. How can I help you today....
Thanks giving is the next long vacation before i leave for India in December and so I thgt of visitng another cousin of mine. She stays in Atlanta.. So after fighting hard to get good deals, i finally booked tickets to go there after rates suddenly fell. I got the ticket. But it had some expiry date mentioned in the internary which i mistook to be 20th of Sept 2006 while it was for 2007. So puzzled what that expiry dae was, I called up the customer care of Delta service.
I dial, 1-800-...... and i get the automated voice asking me for all the details like confirmation number and others. After some 5 whole minutes of exchanging my info with an automated voice, she said, "If you want to speak to our revservation representative, please say-Representative "
I mumbled, "Thank God for small mercies" I was bored of listening to that lady's voice..
Anyway.. in no time, I am connected to a representative. So here is our conversation:
Representative (R): Hello, This is Ryan, Thank you for calling Delta customer service. How can i Help u today?
Me: Hi, This is Shradha Nayak. I just made a reservation yesterday and in the Iternary there is some expiration date of 20th Sept 2006 mentioned.. I am puzzled !
R: Well mam this means your ticket is valid for a year. It is Sept. 2007 and so for the whole next year your ticket is valid. If you want to change the date of flying, you can do so by issuing a new ticket against this one. The charges are blah. blah blah...
Me: Ohh Thank you. I mistook the date to be Sept 2006. Thank you for the infromation.
R: No Problem Mam. So are you an Indian?
Me: Yes I am!
R: Oh! Thats great me too!
Me: Oh is it!
R: Well i guessed from your name in the iternary.
R: So mam, u need'nt worry. Your ticket is confirmed and it is valid till next year. With a fees of just $50 you can make changes if you want!
Me: Oh ok. But thats ok. Thanks for the information.
R: You are welcome mam. So from where are u in India?
Me: From Pune.
R: This is yet another good news mam.
Me: ??? !!! ??? huh ??
R: I am in Pune too!
Me: Oh is it.. The call has reached a call center in India?? So is there a Delta customer service call center in Pune?
R: No mam, Delta has out sourced it to Wipro.
Me: Oh I see!
R: Btw, I am Rahul! and from your iternary your name seems to be Shradha.
Me: Hmmmm
R: You are in US as permanant?
Me: huh ??!!??
R: I mean, you are in US for long time?
Me: (in my mind: For whatever reason u need to know !!!!!!!! ) ugh! yes i have come on a project.
R: Thats great. So you flying to Atlanta.. Thats great. Have a happy journey! Enjoy your vacation!
Me: Ya thanks.. and Thanks for the information (this is the third time i said this sentence)
R: Take Care and have a Good Day!
Me: (In my mind: Hmm Thank God) Thanks, u too!
R: We at Delta will always like to help you!
Me: Hmm ok Bye!
R: Bye!
(disconnect the call)
Me: Phew!
Boy! I was so glad that, the conversation had ended, i got the information i needed and ya, that i could now get back to work!
Well it was good to know that the job is out sourced to India.. People get employed. But Its so sad to work at night shifts.. Poor guys.. And worst of all, They are trained to speak with that false American accent and worse to change their name.
I hear from so many Indians here that some Americans DONT like Indians. They dont want to interact with them and so these call centers are trained to speak with that accent to make the Americans feel at home !!!!???!!! How disgusting! They want cheap labour and they also wanna feel at home!
You cant eat the cake and have it as well !!!!
I dial, 1-800-...... and i get the automated voice asking me for all the details like confirmation number and others. After some 5 whole minutes of exchanging my info with an automated voice, she said, "If you want to speak to our revservation representative, please say-Representative "
I mumbled, "Thank God for small mercies" I was bored of listening to that lady's voice..
Anyway.. in no time, I am connected to a representative. So here is our conversation:
Representative (R): Hello, This is Ryan, Thank you for calling Delta customer service. How can i Help u today?
Me: Hi, This is Shradha Nayak. I just made a reservation yesterday and in the Iternary there is some expiration date of 20th Sept 2006 mentioned.. I am puzzled !
R: Well mam this means your ticket is valid for a year. It is Sept. 2007 and so for the whole next year your ticket is valid. If you want to change the date of flying, you can do so by issuing a new ticket against this one. The charges are blah. blah blah...
Me: Ohh Thank you. I mistook the date to be Sept 2006. Thank you for the infromation.
R: No Problem Mam. So are you an Indian?
Me: Yes I am!
R: Oh! Thats great me too!
Me: Oh is it!
R: Well i guessed from your name in the iternary.
R: So mam, u need'nt worry. Your ticket is confirmed and it is valid till next year. With a fees of just $50 you can make changes if you want!
Me: Oh ok. But thats ok. Thanks for the information.
R: You are welcome mam. So from where are u in India?
Me: From Pune.
R: This is yet another good news mam.
Me: ??? !!! ??? huh ??
R: I am in Pune too!
Me: Oh is it.. The call has reached a call center in India?? So is there a Delta customer service call center in Pune?
R: No mam, Delta has out sourced it to Wipro.
Me: Oh I see!
R: Btw, I am Rahul! and from your iternary your name seems to be Shradha.
Me: Hmmmm
R: You are in US as permanant?
Me: huh ??!!??
R: I mean, you are in US for long time?
Me: (in my mind: For whatever reason u need to know !!!!!!!! ) ugh! yes i have come on a project.
R: Thats great. So you flying to Atlanta.. Thats great. Have a happy journey! Enjoy your vacation!
Me: Ya thanks.. and Thanks for the information (this is the third time i said this sentence)
R: Take Care and have a Good Day!
Me: (In my mind: Hmm Thank God) Thanks, u too!
R: We at Delta will always like to help you!
Me: Hmm ok Bye!
R: Bye!
(disconnect the call)
Me: Phew!
Boy! I was so glad that, the conversation had ended, i got the information i needed and ya, that i could now get back to work!
Well it was good to know that the job is out sourced to India.. People get employed. But Its so sad to work at night shifts.. Poor guys.. And worst of all, They are trained to speak with that false American accent and worse to change their name.
I hear from so many Indians here that some Americans DONT like Indians. They dont want to interact with them and so these call centers are trained to speak with that accent to make the Americans feel at home !!!!???!!! How disgusting! They want cheap labour and they also wanna feel at home!
You cant eat the cake and have it as well !!!!
Friday, September 01, 2006
Welcome to Air Deccan - A FUNNY fwd I received
This forward makes fun of the Indian state of flights.. Bet its not that bad.. but the number of passengers and ya air crafts is definitely increaing there.. so quality seems to be degrading too..
Well talking about the increase in flights.. US Flights might soon face the problem of congestion too .. I have already expereinced 2 delays n cancellation of flights only due to air congestion.. so many flights in the air ???!!!??? Its comparable to the two wheelers in Pune !
It is also predicted that in some years every 5 mins, there could be accidents in the air :-o dont know how true this info is..
Anyway for now enjoy this forward..
" Welcome to Air Deccan
Good morning, Ladies and Gentlemen.
This is your captain PATEL welcoming both seated and standing passengers on board of Air Deccan.
We apologize for the four-day delay in taking off, it was due to bad weather and partly due to the search for a missing tyre.
This is flight 717 to Mumbai. Landing there is not guaranteed, but we will End up somewhere in India. And, if luck is in our favor, we may even be landing on your village!
We have an excellent safety-record. In fact, our safety standards are so high, that even terrorists are afraid to fly with us! It is with pleasure; I announce that, starting this year, over 30% of our Passengers have reached their destination.
If our engines are too noisy for you, on passenger request, we can arrange to turn them off. To make your free fall to earth pleasant and memorable, we serve Complimentary DHARU and Wada paaw. For our not-so-religious passengers, we are the only airline who can help you find out if there really is a God!
We regret to inform you, that today's in-flight movie will not be shown as we forgot to record it from the television. However, for our movie buffs, we will be flying right next to Kingfisher Airline, where their movie will be visible from the right side of the cabin window.
There is no smoking allowed in this airplane. Any smoke you see in the Cabin is only the early warning system on the engines telling us to slow down!
In order to catch important landmarks, we try to fly as close as possible. For the best view, if however, we go a little too close, do let us know. Our enthusiastic co-pilot sometimes flies right through the landmark!
Kindly be seated, keep your seat in an upright position for take-off and fasten your seat-belt. For those of you who can't find a seat-belt, kindly fasten your own belt to the arm of your seat. And, for those of you who can't find a seat, do not hesitate to get in touch with a stewardess who will explain how to fasten yourself to your suitcase. "
:-)) i hope Indian flights are not that bad as this post describes... And i hope i dont experience a flight delay as i fly to Grand Rapids today...
Yes me going there for Labor day long weekend to spend time with my family there.. looking fwd to it..
Well talking about the increase in flights.. US Flights might soon face the problem of congestion too .. I have already expereinced 2 delays n cancellation of flights only due to air congestion.. so many flights in the air ???!!!??? Its comparable to the two wheelers in Pune !
It is also predicted that in some years every 5 mins, there could be accidents in the air :-o dont know how true this info is..
Anyway for now enjoy this forward..
" Welcome to Air Deccan
Good morning, Ladies and Gentlemen.
This is your captain PATEL welcoming both seated and standing passengers on board of Air Deccan.
We apologize for the four-day delay in taking off, it was due to bad weather and partly due to the search for a missing tyre.
This is flight 717 to Mumbai. Landing there is not guaranteed, but we will End up somewhere in India. And, if luck is in our favor, we may even be landing on your village!
We have an excellent safety-record. In fact, our safety standards are so high, that even terrorists are afraid to fly with us! It is with pleasure; I announce that, starting this year, over 30% of our Passengers have reached their destination.
If our engines are too noisy for you, on passenger request, we can arrange to turn them off. To make your free fall to earth pleasant and memorable, we serve Complimentary DHARU and Wada paaw. For our not-so-religious passengers, we are the only airline who can help you find out if there really is a God!
We regret to inform you, that today's in-flight movie will not be shown as we forgot to record it from the television. However, for our movie buffs, we will be flying right next to Kingfisher Airline, where their movie will be visible from the right side of the cabin window.
There is no smoking allowed in this airplane. Any smoke you see in the Cabin is only the early warning system on the engines telling us to slow down!
In order to catch important landmarks, we try to fly as close as possible. For the best view, if however, we go a little too close, do let us know. Our enthusiastic co-pilot sometimes flies right through the landmark!
Kindly be seated, keep your seat in an upright position for take-off and fasten your seat-belt. For those of you who can't find a seat-belt, kindly fasten your own belt to the arm of your seat. And, for those of you who can't find a seat, do not hesitate to get in touch with a stewardess who will explain how to fasten yourself to your suitcase. "
:-)) i hope Indian flights are not that bad as this post describes... And i hope i dont experience a flight delay as i fly to Grand Rapids today...
Yes me going there for Labor day long weekend to spend time with my family there.. looking fwd to it..
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